THIS is the LG&E (E-ON actually) billing change in regards to natural gas service that is in the notes section of my bill this month.
Changing the bill due date from 15 days from issue to 12 days is un-necessary and in bad faith for consumers. While I understand we all live in the world of a credit crisis, what appears to be an oncoming economic depression, and way too many bank bailouts...we do not need utilities to begin shaping billing policies under guidelines similar to what the banking and credit card industries have done for years...short statement to payment due date cycles to maximize profit from late fee assessments. 15 days is sufficient time to pay a bill, 12 days IS NOT.
E-ON offers no ability to receive notification of my amount due via email, text message, or voicemail....I travel extensively for work and this matters to me, as I am sure it does to many others. I might be gone for 10-12 days at a time and am unable to check my PO BOX for my bill....why should I have to pay a late charge of 5% that amounts to nothing but pure profit for E-ON?
E-ON recently announced its sponsorship of the Kentucky Derby Festival (KDF)...really? E-ON US is still a public company regulated by the PSC, right? Didn't E-ON just absorb massive costs from the two greatest storms in the history Kentucky? Didn't E-ON recently have its request for a rate increase (THANKFULLY) all but denied by the PSC? Yes, customers will be paying for the storm repairs over the next 5 years, that is understandable...but this billing change appears to constitute the profit that E-ON US will be using to fund all or part or all of its sponsorship of the KDF.
I love the Kentucky Derby Festival as much as the next Kentucky native, but I do not wish for my utility company to fund it.
E-ON should be forced to drop it's LG&E dba name....LG&E represented a fair company that served our community & it's employees well. E-ON represents a large conglomerate based in Europe that sees it's employees as expendable and does the minimum necessary to meet federal, state, and local standards...the 2 companies (in respect to the way they are run) are polar opposites.
FYI - I do not work for E-ON.
I urge consumers NOT ACCEPT THIS! Email the KY Public Service Commission (the regulatory agency of utility companies in Kentucky) at psc.consumer.inquiry@ky.gov to complain!